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FAQ

• Which Barcode Scanner Should I Purchase? How do I select a model?

  Answer:
  
  Selecting the right barcode scanner depends on your company’s usage.

  Does your business involve scanning 1D or 2D barcodes? Or both?

  What kinds of conditions will you be using the scanners in?

   

  Refer to our blog

  “What are the Differences between the Socket Mobile Barcode Scanners?”

  for further explanation.

  Contact a sales representative for further assistance:

  Email: sales@socketmobile.com

  Phone: 1-800-552-3300

  
  
  

• What software do the scanners work with?

  Answer:

  Socket Mobile’s barcode scanners work with most software in Basic mode (HID).

  Check with your software provider for further details on compatibility.

  
  
  

• What can a barcode scanner do?

  Answer:

  The Socket Mobile barcode scanner reads barcodes. The barcode scanner’s capabilities depend on the software application.

  
  
  

• Where do I buy the scanners?

  Answer:

  Talk to a sales representative to be directed to the appropriate purchasing channels or click the link below.
  
  Buy from: Online reseller
  Sales Rep: sales@socketmobile.com

  
  
  

• What kind of Warranty does Socket Mobile offer?

  Answer:

  Socket Mobile offers 3 and 5 Year Warranty programs, which are available for purchase on our Socket Store.

  See our SocketCare Extended Warranty webpage for more information.

  
  
  

• Do the barcode scanners come with a Charging Cradle?

  Answer:

  The charging cradles are accessories that are available as additional purchases. See our full list of accessory options online - Socket Store.

  
  
  

• May I get a demo unit?

  Answer:

  Socket Mobile does have a paid-for demo program available. Please, see our demo information packet for full details on the program.
  
  Fill out the Demo Form online.