CHS7シリーズ

Answer:

All of Socket Mobile’s barcode scanners have an antimicrobial outer material, while some scanners even have an IP54 rating for dust and water protection. To maintain the life and usability of your Socket Mobile barcode scanner, follow the below directions for proper cleaning.
 
Socket Mobile’s barcodes scanners can be wiped clean with a cloth dampened with isopropyl alcohol or water. Or, the barcode scanners can be wiped clean with a Sani-Cloth.
 
Warning: DO NOT IMMERSE IN WATER (scanner’s mechanics could be damaged)
DO NOT USE BLEACH FOR CLEANING (scanner’s material property may be affected)

 

Socket Mobile Companion App
Pair your scanner using the Socket Mobile Companion.

You can download the Socket Mobile Companion App directly from the App Store. The Socket Mobile Companion App helps you set up and check the status of your scanner.
 

 

 

Answer:

Drill a 3” by 32” hole (as shown in the template).

 

Answer:
First, try to follow the instructions in your User Guide.

If the scanner does not pair up successfully, try the instructions below.

1. Unpair/Remove/Forget the device from your Bluetooth settings 
2. Perform the Factory Reset*
   
   *Reverts barcode scanner back to factory default state.

To revert the scanner back to the factory default state, scan the barcode below.

It is also available in the User Guide (Note: print the barcode for scanning if you have a laser scanner: D730 or 7Mi/7Pi) or you may do it manually below.

1. Power on scanner
2. Hold down the Trigger button and tap the Power button once while still holding down the Trigger button
3. After 15 seconds, the scanner will beep, indicating you can release the Trigger button
4. The scanner will beep 5 times and power off
5. The next time you turn on the scanner, it will take longer than normal to power on

After the scanner finishes powering on, it will have factory default settings.

3. Scan the SPP command barcode that came with your scanner
4. Scan for devices in your Bluetooth settings and pair to your scanner
5. Open up SocketScan 10 and from EZ pair, click on the pre-paired Bluetooth option 

The scanner will show and you can click to pair

 

 

 

Answer:
First try the instructions in the User Guide using the barcodes (Note: print the barcode for scanning if you have a laser scanner: D730 or 7Mi/7Pi).

If you are unable to successfully pair, please follow the instructions below to reset your scanner and pair up without using the barcodes.

Before following the instructions, make sure to download the SocketScan 10 application from the Play Store.

1. Unpair/Remove/Forget the device from your Bluetooth settings 
2. Perform the Factory Reset* *Reverts barcode scanner back to factory default state.

To revert the scanner back to the factory default state, scan the barcode on page 4 , which is also available in the User Guide (Note: print the barcode for scanning if you have a laser scanner: D730 or 7Mi/7Pi) or you may do it manually.

1. Power on scanner
2. Hold down the Trigger button and tap the Power button once while still holding down the Trigger button
3. After 15 seconds, the scanner will beep, indicating you can release the Trigger button
4. The scanner will beep 5 times and power off
5. The next time you turn on the scanner, it will take longer than normal to power on

Open Socket Scan 10, select #4 and scan the barcode

4. Go to Bluetooth settings and select either “Socket CHS” or “D700” to pair
5. Open the Socket Scan 10 application again
6. Check mark box #1 and select Socket Scan as the input and method
7. Check mark box #2 and turn on Bluetooth
8. Check mark box #3 and select Socket Scan as a keyboard
9. Check mark box #4 and select Bluetooth as pre-paired scanner
10. You should see your scanner in the box; select “Socket CHS” or “D700” to pair completely
    
    Your Socket Mobile scanner will make a series of beeps to indicate a successful pairing.

 

 

 

Answer:
Samsung has created a work around for the Menu Button.

On the bottom left hand side of your device there is a Multitasking Button. If you hold down the Multitasking button, the Menu should show on the screen.

 

 

Answer:
First try the instructions in your User Guide to set up your scanner. 

If you are still unable to connect successfully, please follow the instructions below to reset your scanner and do a fresh pair.

1. Unpair/Remove/Forget the device from your Bluetooth settings
2. Perform the Factory Reset*

*Reverts barcode scanner back to factory default state.

To revert the scanner back to the factory default state, scan the barcode below.

The barcode is also available in the User Guide (Note: print the barcode for scanning if you have a laser scanner: D730 or 7Mi/7Pi) or you may do it manually.

1. Power on scanner
2. Hold down the Trigger button and tap the Power button once while still holding down the Trigger button
3. After 15 seconds, the scanner will beep, indicating you can release the Trigger button
4. The scanner will beep 5 times and power off
5. The next time you turn on the scanner, it will take longer than normal to power on

After the scanner finishes powering on, it will have factory default settings.

3. Turn your scanner on, and go to your Bluetooth settings to pair your scanner. 

Once you have paired, then you should be able to test a basic UPC barcode in Notes/Memo to make sure you are able to scan. 

 

 

 

Socket Mobile Companion App
Pair your scanner using the Socket Mobile Companion.

You can download the Socket Mobile Companion App directly from the App Store. The Socket Mobile Companion App helps you set up and check the status of your scanner.

 

 

 

Answer
In order to access your keyboard simultaneously you must be connected in Application Mode (SPP mode). Please review the User Guide for proper instructions.

 

 

 

Answer:
This is an issue with the IOS 10 and newer updates. Socket Mobile has notified Apple of this issue and we are hoping that Apple will be addressing this in a new IOS (operating system) update.

For the time being we are asking our customers to use another web browser, such as Dolphin or Opera Mini instead.

If you continue to have this issue in different web browsers, please submit a service ticket to Socket Mobile’s Support Center:

 

 

Answer:

The mode you choose will depend on the application you are going to use with your scanner.

*Only certain Apple applications work best in Application mode.

The following list is the most popular Apps that work best in Application mode (MFi-SPP). A full listing can be found under our Partners’ App web page.  https://www.socketmobile.com/partners/apps

• Square
• Lightspeed
• Shopify
• Shopkeep
• NCR Silver
• Vend
• Etc.

Native Apps work best in Basic Mode. As long as there’s a text field available or where you can use an active cursor, then you should be able to scan a barcode. If your scanner is connected using Basic (HID) mode, you lose access to your keyboard.  If you need to type in your password, you will have to make the scanner available to bring up the keyboard.

• Notes
• Spreadsheet
• Safari
• Messages
• Etc.

*There’s a double click feature to enable/disable the keyboard feature.

Answer:

All of Socket Mobile’s barcode scanners have an antimicrobial outer material, while some scanners even have an IP54 rating for dust and water protection. To maintain the life and usability of your Socket Mobile barcode scanner, follow the below directions for proper cleaning.
 
Socket Mobile’s barcodes scanners can be wiped clean with a cloth dampened with isopropyl alcohol or water. Or, the barcode scanners can be wiped clean with a Sani-Cloth.
 
Warning: DO NOT IMMERSE IN WATER (scanner’s mechanics could be damaged)
DO NOT USE BLEACH FOR CLEANING (scanner’s material property may be affected)

 

Socket Mobile Companion App
Pair your scanner using the Socket Mobile Companion.

You can download the Socket Mobile Companion App directly from the App Store. The Socket Mobile Companion App helps you set up and check the status of your scanner.
 

 

 

Answer:

Drill a 3” by 32” hole (as shown in the template).

 

Answer:
First, try to follow the instructions in your User Guide.

If the scanner does not pair up successfully, try the instructions below.

1. Unpair/Remove/Forget the device from your Bluetooth settings 
2. Perform the Factory Reset*
   
   *Reverts barcode scanner back to factory default state.

To revert the scanner back to the factory default state, scan the barcode below.

It is also available in the User Guide (Note: print the barcode for scanning if you have a laser scanner: D730 or 7Mi/7Pi) or you may do it manually below.

1. Power on scanner
2. Hold down the Trigger button and tap the Power button once while still holding down the Trigger button
3. After 15 seconds, the scanner will beep, indicating you can release the Trigger button
4. The scanner will beep 5 times and power off
5. The next time you turn on the scanner, it will take longer than normal to power on

After the scanner finishes powering on, it will have factory default settings.

3. Scan the SPP command barcode that came with your scanner
4. Scan for devices in your Bluetooth settings and pair to your scanner
5. Open up SocketScan 10 and from EZ pair, click on the pre-paired Bluetooth option 

The scanner will show and you can click to pair

 

 

 

Answer:
First try the instructions in the User Guide using the barcodes (Note: print the barcode for scanning if you have a laser scanner: D730 or 7Mi/7Pi).

If you are unable to successfully pair, please follow the instructions below to reset your scanner and pair up without using the barcodes.

Before following the instructions, make sure to download the SocketScan 10 application from the Play Store.

1. Unpair/Remove/Forget the device from your Bluetooth settings 
2. Perform the Factory Reset* *Reverts barcode scanner back to factory default state.

To revert the scanner back to the factory default state, scan the barcode on page 4 , which is also available in the User Guide (Note: print the barcode for scanning if you have a laser scanner: D730 or 7Mi/7Pi) or you may do it manually.

1. Power on scanner
2. Hold down the Trigger button and tap the Power button once while still holding down the Trigger button
3. After 15 seconds, the scanner will beep, indicating you can release the Trigger button
4. The scanner will beep 5 times and power off
5. The next time you turn on the scanner, it will take longer than normal to power on

Open Socket Scan 10, select #4 and scan the barcode

4. Go to Bluetooth settings and select either “Socket CHS” or “D700” to pair
5. Open the Socket Scan 10 application again
6. Check mark box #1 and select Socket Scan as the input and method
7. Check mark box #2 and turn on Bluetooth
8. Check mark box #3 and select Socket Scan as a keyboard
9. Check mark box #4 and select Bluetooth as pre-paired scanner
10. You should see your scanner in the box; select “Socket CHS” or “D700” to pair completely
    
    Your Socket Mobile scanner will make a series of beeps to indicate a successful pairing.

 

 

 

Answer:
Samsung has created a work around for the Menu Button.

On the bottom left hand side of your device there is a Multitasking Button. If you hold down the Multitasking button, the Menu should show on the screen.

 

 

Answer:
First try the instructions in your User Guide to set up your scanner. 

If you are still unable to connect successfully, please follow the instructions below to reset your scanner and do a fresh pair.

1. Unpair/Remove/Forget the device from your Bluetooth settings
2. Perform the Factory Reset*

*Reverts barcode scanner back to factory default state.

To revert the scanner back to the factory default state, scan the barcode below.

The barcode is also available in the User Guide (Note: print the barcode for scanning if you have a laser scanner: D730 or 7Mi/7Pi) or you may do it manually.

1. Power on scanner
2. Hold down the Trigger button and tap the Power button once while still holding down the Trigger button
3. After 15 seconds, the scanner will beep, indicating you can release the Trigger button
4. The scanner will beep 5 times and power off
5. The next time you turn on the scanner, it will take longer than normal to power on

After the scanner finishes powering on, it will have factory default settings.

3. Turn your scanner on, and go to your Bluetooth settings to pair your scanner. 

Once you have paired, then you should be able to test a basic UPC barcode in Notes/Memo to make sure you are able to scan. 

 

 

 

Socket Mobile Companion App
Pair your scanner using the Socket Mobile Companion.

You can download the Socket Mobile Companion App directly from the App Store. The Socket Mobile Companion App helps you set up and check the status of your scanner.

 

 

 

Answer
In order to access your keyboard simultaneously you must be connected in Application Mode (SPP mode). Please review the User Guide for proper instructions.

 

 

 

Answer:
This is an issue with the IOS 10 and newer updates. Socket Mobile has notified Apple of this issue and we are hoping that Apple will be addressing this in a new IOS (operating system) update.

For the time being we are asking our customers to use another web browser, such as Dolphin or Opera Mini instead.

If you continue to have this issue in different web browsers, please submit a service ticket to Socket Mobile’s Support Center:

 

 

Answer:

The mode you choose will depend on the application you are going to use with your scanner.

*Only certain Apple applications work best in Application mode.

The following list is the most popular Apps that work best in Application mode (MFi-SPP). A full listing can be found under our Partners’ App web page.  https://www.socketmobile.com/partners/apps

• Square
• Lightspeed
• Shopify
• Shopkeep
• NCR Silver
• Vend
• Etc.

Native Apps work best in Basic Mode. As long as there’s a text field available or where you can use an active cursor, then you should be able to scan a barcode. If your scanner is connected using Basic (HID) mode, you lose access to your keyboard.  If you need to type in your password, you will have to make the scanner available to bring up the keyboard.

• Notes
• Spreadsheet
• Safari
• Messages
• Etc.

*There’s a double click feature to enable/disable the keyboard feature.

Answer:

All of Socket Mobile’s barcode scanners have an antimicrobial outer material, while some scanners even have an IP54 rating for dust and water protection. To maintain the life and usability of your Socket Mobile barcode scanner, follow the below directions for proper cleaning.
 
Socket Mobile’s barcodes scanners can be wiped clean with a cloth dampened with isopropyl alcohol or water. Or, the barcode scanners can be wiped clean with a Sani-Cloth.
 
Warning: DO NOT IMMERSE IN WATER (scanner’s mechanics could be damaged)
DO NOT USE BLEACH FOR CLEANING (scanner’s material property may be affected)

 

Socket Mobile Companion App
Pair your scanner using the Socket Mobile Companion.

You can download the Socket Mobile Companion App directly from the App Store. The Socket Mobile Companion App helps you set up and check the status of your scanner.
 

 

 

Answer:

Drill a 3” by 32” hole (as shown in the template).

 

Answer:
First, try to follow the instructions in your User Guide.

If the scanner does not pair up successfully, try the instructions below.

1. Unpair/Remove/Forget the device from your Bluetooth settings 
2. Perform the Factory Reset*
   
   *Reverts barcode scanner back to factory default state.

To revert the scanner back to the factory default state, scan the barcode below.

It is also available in the User Guide (Note: print the barcode for scanning if you have a laser scanner: D730 or 7Mi/7Pi) or you may do it manually below.

1. Power on scanner
2. Hold down the Trigger button and tap the Power button once while still holding down the Trigger button
3. After 15 seconds, the scanner will beep, indicating you can release the Trigger button
4. The scanner will beep 5 times and power off
5. The next time you turn on the scanner, it will take longer than normal to power on

After the scanner finishes powering on, it will have factory default settings.

3. Scan the SPP command barcode that came with your scanner
4. Scan for devices in your Bluetooth settings and pair to your scanner
5. Open up SocketScan 10 and from EZ pair, click on the pre-paired Bluetooth option 

The scanner will show and you can click to pair

 

 

 

Answer:
First try the instructions in the User Guide using the barcodes (Note: print the barcode for scanning if you have a laser scanner: D730 or 7Mi/7Pi).

If you are unable to successfully pair, please follow the instructions below to reset your scanner and pair up without using the barcodes.

Before following the instructions, make sure to download the SocketScan 10 application from the Play Store.

1. Unpair/Remove/Forget the device from your Bluetooth settings 
2. Perform the Factory Reset* *Reverts barcode scanner back to factory default state.

To revert the scanner back to the factory default state, scan the barcode on page 4 , which is also available in the User Guide (Note: print the barcode for scanning if you have a laser scanner: D730 or 7Mi/7Pi) or you may do it manually.

1. Power on scanner
2. Hold down the Trigger button and tap the Power button once while still holding down the Trigger button
3. After 15 seconds, the scanner will beep, indicating you can release the Trigger button
4. The scanner will beep 5 times and power off
5. The next time you turn on the scanner, it will take longer than normal to power on

Open Socket Scan 10, select #4 and scan the barcode

4. Go to Bluetooth settings and select either “Socket CHS” or “D700” to pair
5. Open the Socket Scan 10 application again
6. Check mark box #1 and select Socket Scan as the input and method
7. Check mark box #2 and turn on Bluetooth
8. Check mark box #3 and select Socket Scan as a keyboard
9. Check mark box #4 and select Bluetooth as pre-paired scanner
10. You should see your scanner in the box; select “Socket CHS” or “D700” to pair completely
    
    Your Socket Mobile scanner will make a series of beeps to indicate a successful pairing.

 

 

 

Answer:
Samsung has created a work around for the Menu Button.

On the bottom left hand side of your device there is a Multitasking Button. If you hold down the Multitasking button, the Menu should show on the screen.

 

 

Answer:
First try the instructions in your User Guide to set up your scanner. 

If you are still unable to connect successfully, please follow the instructions below to reset your scanner and do a fresh pair.

1. Unpair/Remove/Forget the device from your Bluetooth settings
2. Perform the Factory Reset*

*Reverts barcode scanner back to factory default state.

To revert the scanner back to the factory default state, scan the barcode below.

The barcode is also available in the User Guide (Note: print the barcode for scanning if you have a laser scanner: D730 or 7Mi/7Pi) or you may do it manually.

1. Power on scanner
2. Hold down the Trigger button and tap the Power button once while still holding down the Trigger button
3. After 15 seconds, the scanner will beep, indicating you can release the Trigger button
4. The scanner will beep 5 times and power off
5. The next time you turn on the scanner, it will take longer than normal to power on

After the scanner finishes powering on, it will have factory default settings.

3. Turn your scanner on, and go to your Bluetooth settings to pair your scanner. 

Once you have paired, then you should be able to test a basic UPC barcode in Notes/Memo to make sure you are able to scan. 

 

 

 

Socket Mobile Companion App
Pair your scanner using the Socket Mobile Companion.

You can download the Socket Mobile Companion App directly from the App Store. The Socket Mobile Companion App helps you set up and check the status of your scanner.

 

 

 

Answer
In order to access your keyboard simultaneously you must be connected in Application Mode (SPP mode). Please review the User Guide for proper instructions.

 

 

The scanner converts UPC-A to EAN 13 format by default.

Scan the command barcode below to re-encode UPC-A to UPC-A. This will remove the leading zero.

If not resolved, please submit a ticket at support.socketmobile.com

 

Answer:
This is an issue with the IOS 10 and newer updates. Socket Mobile has notified Apple of this issue and we are hoping that Apple will be addressing this in a new IOS (operating system) update.

For the time being we are asking our customers to use another web browser, such as Dolphin or Opera Mini instead.

If you continue to have this issue in different web browsers, please submit a service ticket to Socket Mobile’s Support Center:

 

 

Answer:

Socket Mobileのバーコードスキャナーは効率よく、正確にそして高速にデータをスキャンするように設計されています。もしお客様のスキャナーが期待している性能を発揮していない場合は、幾つかの理由があります。以下はその説明と救済策です。

• バーコード
  バーコードのデータの量はスキャン速度に影響を与えます。バーコードのデータ量が少なければ、Basic Mode(HID)でもスキャンはスムースに行われるでしょう。しかし、HIDモードではスキャナーはキーボードのように機能するので、バーコードのデータが大きくなるにつれてスキャンには時間がかかるようになります。 
   
• ホストデバイス
  スキャナーとホストデバイスの距離はスキャン速度に影響しますが、仕様で決められた範囲であれば影響を受けることはありません（速度が遅くなったら、ホストデバイスをリスタートさせる必要があるかもしれません） 
   
• スキャナー
  古いスキャナーは最新のホストデバイスでは遅くなるかもしれません。経年数にもよりますが、スキャナーが古ければ古いほど、新しいホストデバイスでは影響があるかもしれません。 

Socket MobileのスキャナーはApplication Modeでも動作します。この動作で使うと、バーコードデータは大きなブロックで転送するので、2Dバーコードなどのように大きなデータの場合は転送速度が格段に速くなります。    Basic Mode(HID)とApplication Mode(SPP/MFi)によるスキャン速度の違いはvideo をご覧ください。 

Answer:

The mode you choose will depend on the application you are going to use with your scanner.

*Only certain Apple applications work best in Application mode.

The following list is the most popular Apps that work best in Application mode (MFi-SPP). A full listing can be found under our Partners’ App web page.  https://www.socketmobile.com/partners/apps

• Square
• Lightspeed
• Shopify
• Shopkeep
• NCR Silver
• Vend
• Etc.

Native Apps work best in Basic Mode. As long as there’s a text field available or where you can use an active cursor, then you should be able to scan a barcode. If your scanner is connected using Basic (HID) mode, you lose access to your keyboard.  If you need to type in your password, you will have to make the scanner available to bring up the keyboard.

• Notes
• Spreadsheet
• Safari
• Messages
• Etc.

*There’s a double click feature to enable/disable the keyboard feature.